When you connect Panobi with Jira Cloud, you'll be able to easily import issues from Jira to Panobi, without the tedious, time-consuming work of manual transfer.
Initial setup
If you're the first member of your workspace to connect Panobi with Jira Cloud, follow the steps below. Not sure? Follow steps 1 and 2 to determine the answer.
Navigate to Settings
Click on Settings in the left navigation, and then click on Integrations under your workspace name.
Open the Jira Cloud integration
Find Jira Cloud in the list of Available integrations. Not seeing it? If it's found instead in the list of Connected integrations, this means someone else in your workspace has connected it already — skip to Individual authentication. If it's in Available integrations, select it and navigate to the Configuration tab.
Connect with Jira Cloud
Click the Connect button and follow the instructions for authorizing Jira Cloud to transfer information to Panobi.
Configure filtering
Click Configure in the Filtering section. Then choose the projects, issue types, and statuses you'd like Panobi to access in Jira Cloud, and click Save.
Note: Adding issue types and statuses is optional, but making selections in these fields can help to filter issue results when importing.
Configure field mapping
Click Configure in the Field mapping section. You'll see the two pre-mapped, required mappings.
To save additional time when importing work, you can add custom mappings: click +Add mapping, and select corresponding pairs from the Panobi and Jira dropdowns.
Some options will require further mapping, if they are fields that offer dropdowns of their own, such as Teams.
You can remove individual mappings by clicking the X to the right, or remove all of them by clicking Clear all mappings.
Click Save when you've finished.
Individual authentication
If Jira Cloud has already been added to your team's list of connected integrations by one of your teammates, follow the steps below so you can use the integration, too.
Navigate to Settings
Click on Settings in the left navigation, and then click on Integrations under your workspace name.
Open the Jira Cloud integration
Find Jira Cloud in the list of Connected integrations. Select it and navigate to the Configuration tab.
Authenticate your account
Click the Authenticate button and follow the instructions for authorizing Jira Cloud to transfer information to Panobi.
Configure filtering
Click Configure in the Filtering section. Then choose the projects, issue types, and statuses you'd like Panobi to access in Jira Cloud, and click Save.
Note: Adding issue types and statuses is optional, but making selections in these fields can help to filter issue results when importing.
Configure field mapping
Since someone else on your team has already connected Jira Cloud, you'll inherit field mappings from them. However, if you'd like to make changes (these will affect only your configuration), you can click Edit.
In the window that pops up, you'll see two pre-mapped, required field mappings, as well as any custom mappings added by a member of your workspace. You can add your own custom mappings: click +Add mapping, and select corresponding pairs from the Panobi and Jira dropdowns.
Some options will require further mapping, if they are fields that offer dropdowns of their own, such as Teams.
You can remove individual mappings by clicking the X to the right, or remove all of them by clicking Clear all mappings.Click Save when you've finished.
You’re all set! If you ever need to change the filtering or field mapping configuration, de-authenticate, or remove the Jira Cloud integration, the Configuration tab in your settings is the place to do it.
Troubleshooting
If you run into any issues integrating your Panobi workspace with Jira Cloud, please check out our troubleshooting article.